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Privacy Policy
LD Renovations Group is committed to the protection and privacy of any personal information that you may give us. We comply with the Privacy Act 1988 and the Australian Privacy Principles. In this Privacy Policy we explain how we handle your personal information. We try to be clear in our explanation but if you have any questions after reading it please contact us for clarity. 1. What is personal information and why do we ask for it?‘Personal Information’ and ‘Sensitive Information’ have the same meaning as in the Privacy Act 1988. Personal information includes any information that can be used to personally identify you. Personal information is used by LD Renovation Group to provide services, to improve what we offer and gain an understanding of our customers and their needs. 2. What personal information we collectLD Renovation Group collects personal when a potential customer initiates contact. Contact information is collected and encrypted by Crazy Domains and sent to us at LD Renovation Group.Information we collect include:– names;– addresses;– telephone numbers;– email addresses; 3. How we collect your personal informationPersonal information can be collected when you:– Contact is through hipages, our website, email or over the phone; 4. Disclosure of informationLD Renovation Group may share your details with relevant trades, business, companies associated with a service you require or information needed and only if requested by you. 5. Storage of information and cross-border data flowsPersonal and Sensitive Information you provide is stored in both hard (i.e. paper based) and soft formats (i.e. IT based). Information is kept securely either on LD Renovation Group property or within secure and encrypted IT systems and only accessible by LD Renovation Group staff.IKEA makes reasonable efforts to destroy or de-identify personal information that is no longer needed. 6. Contact informationEmail: info@ldrenovationgroup.com.au (Subject Privacy)Phone: 0422966526 7. ComplaintsIf you feel your privacy has been breached, please contact us using the contact details above, informing us of the circumstances and reasons for your complaint. We will review any complaints and respond to them within a reasonable period of time.For information about privacy law, privacy principles, or if your concerns are not resolved to your satisfaction, you can contact the Office of the Australian Information Commissioner at enquiries@oaic.gov.au, email – enquiries@oaic.gov.au or call on 1300 363 992.